ECOMMERCE SPRING CLEANING: 10 EASY STEPS TO FRESHEN UP YOUR SITE
Powering Patient Commerce
Happy Patients are Loyal Customers
Patients can now get the same buying experience they come to expect with e-commerce retailers. Sightly is a suite of cloud-based e-commerce tools to transform the buying experience in your practice.
What Practices are Saying
Now you can order contacts in the blink of an eye!
Well almost... Using our [Sightly] online store you can purchase your contact lenses 24/7 and have them shipped right to you. The convenience of an online store with the assurance of your own optometrist.
check out the video from Dolman Eyecare Centre
It [Sightly] is the best I have seen in our space!
The nice thing is that it gives complete control to the ECP to set pricing/rebates etc."
Sightly is our #1 choice
With the constant changing commercial landscape in this day in age, it is increasingly important to keep up with modern and effective ways of serving our patients. Sightly allows us to serve our patients conveniently, while respecting and abiding by governing rules and regulations of our college.
We highly recommend this platform!
Transitioning to an all inclusive program such as Sightly was game changing for us. It allowed us to free up our staff time but also retain a higher amount of our contact lens patients. Best of both worlds! Our patients love the rewards program and this has also resulted in further benefits for our business.
Maiking it easy for my patients
I only want my patients to click 'order' and not worry about what product they should pick or incorrectly entering in their prescription.
Sightly has been fantastic!
It's easy and straightforward to use, and I like that patients are able to purchase other products as well... Within our office, we're a big fan of checking in on patient trials with Sightly - being able to directly email and keep track of the correspondence. All in all, we're happy that we're on board with Sightly
Why Choose Us
Simple. Sightly works for you...
Sightly automates many of your manual processes allowing you to free up staff time towards patient facing care.
Patient benefits
- Anytime, Anywhere, Any device 24/7 ordering
- Automated Reminders - never run out of contact lenses again
- Collect reward points for future purchases*
- Order for your family in one profile
* Sightly Reward points must be turned on
Practice benefits
- Free staff from reminder follow-up tasks
- Centralized Ordering - decrease cost/order by automating tasks
- Secure Payments - capture order payments & balances securely
- Spend more time on patient care – we'll do the rest
- Cloud-based - no software to install or udpate
Powering Patient Commerce
Want to Learn More?
Let us walk you through the complete Sightly experience.
Sightly Bridge
Centralized Ordering
No more order duplication across platforms. You never have to leave your dashboard to submit orders to various brands.
Setup
Easy Start Up
One live video session, 30-minutes of staff training, and your practice is up & running.
Welcome
Our team will welcome you with a phone call, get your product information, and set your subdomain.
Install Pricing
Once we have your pricing, we will add your products to your storefront for you.
Virtual Training
In just a few short days we will have your online store ready. Our awesome support team will schedule your staff training.
Launch
Congratulations! You are ready to start engaging with your patients and receiving orders. Don’t worry, we’re with you every step of the way!
Powering Patient Commerce
Experience Sightly
See a sample of the reminder emails and text messages your patients receive when it’s time to reorder.
Frequently Asked Questions
1. What if the patient's prescription is invalid? Or a new patient orders?
The control is in your hands. Sightly has been designed to require your approval before an order is filled.
2. Is Sightly secure?
All the information added to your Sightly dashboard is encrypted with the same level of security as your financial institution. Credit card information is never stored on your Sightly server. When your enters this information, Sightly instantly transfers that data to one of our payment processing partners through encrypted transfer (Stripe or Elavon)
3. Are there any transaction fees for purchases?
Any transactions fees are between you and your payment provider.
Whitepapers
Why you need Patient Commerce!
Covid-19 sent massive disruptions through all markets, including optometry, accelerating an already growing trend in online purchasing.
In this guide we identify the differences between transaction-focussed E-commerce and relationship-focussed Patient Commerce. We explore the key influences driving trends that are changing the face of retail and show you why Patient Commerce is the clear winner.
